Return Policy

We do not offer refunds or returns for any reason except in the case of defective products.

If you receive a defective item, you must provide an unboxing video as proof. After our team reviews the video and confirms the defect, we will arrange an exchange for the same product.

Please note:

• No exchange will be processed without a valid unboxing video.

• The video must clearly show the package being opened for the first time.